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FAQs

FAQs

General

What is Naked Sundays?

We are an SPF-first Aussie skincare brand dedicated to changing the conversation around SPF by creating game-changing skin-loving, multi-purpose products all with SPF 50.

We are designed to be worn specifically over or under your makeup strictly without whitecast, stickiness or that harsh sunscreen smell. We are created in an Australian TGA lab to ensure that we are regulated by the strictest standards on the planet when it comes to high performance SPF.

We've also worked our butts off to ensure that we are devoid of oxybenzone, parabens, mineral oils, sulfates (SLS/SLES), GMOs, petrolatum or synthetic colours. Our creme & lotions are 100% fragrance free too.  

Are your products vegan & cruelty free?

We’ve fought hard to make ALL our products 100% vegan and of course, cruelty free.

Where does Naked Sundays Manufacture Your Products?

Naked Sundays uses a variety of TGA & FDA accredited manufacturers both in Australia and the USA to ensure Global Regulations are adhered to. Products sold in the USA & Canada are made in the US at our partner labs in both the East and West Coasts.

How long do I have to use my products?

All SPF products sold on nakedsundays.com have a minimum of 6 months usage before they expire. Please be sure to check the expiry date on the packaging of your product; for your safety, SPF should not be used after this date.

If you believe you have received a product with under 6 months left until expiry, please reach out to our customer care team at info@nakedsundays.com

Usage

Are your sunscreens pregnancy safe?

We are formulated without oxybenzone or parabens, but we suggest you talk to your doctor about what sunscreen is best for you during your pregnancy.

Products & Ingredients

What's in your sunscreens?

We’ve made it our mission to make sure we have no parabens, mineral oils or oxybenzone. We’ve also made sure that we’ve maintained the highest performing SPF ratings which are TGA & FDA listed. We are also Hawaii-reef safe, and we’ve added glowy antioxidants to ensure we’re multi-tasking so basically you need nothing else! 

Chemical vs Mineral?

Our mist and creme are chemical sunscreens, which means they contain filters that absorb UV light to prevent sun damage. Using chemical filters means we are able to provide you with lightweight, non-white formulas that offer SPF 50+ protection and will help prevent premature ageing. The ingredients we use are reef safe by Hawaii's standards (some of the strictest in the world) and we've made sure that we don't use chemicals like oxybenzone which some studies have deemed unsafe for humans and our reefs. We are working on our mineral releases which will be on their way to you very, very soon!! 

Concern about Benzene

You may have heard about some SPFs being recalled in the US due to high levels of Benzene. Unlike some countries around the world, sunscreens are considered medicines in Australia. As part of the regulation process, the ingredients used to make our sunscreens must comply with tight specifications and regulations that don’t allow benzene traces. Fragrances that are known to contain carcinogens like benzene that are used in room deodorants and surface sprays, are not allowed to be used in Australian sunscreens.

Concerns about Benzophenone

All of our products that contain octocrylene - which the TGA does not consider poses a safety risk when the sunscreens are used as directed - are screened for benzophenone at the point of manufacture and there is none present at the point of release. While the appearance of benzophenone happens over a long period of time, our sunscreens have strict shelf life expiry dates and like any product with an expiry date, should not be used beyond that date. 

What type of Zinc is in your sunscreen?

All our Mineral products use non-nano Zinc Oxide as the sunscreen active. Our BeautyScreen and other products containing Zinc Oxide use a coated Zinc.

SPF UVB & UVA Testing Protocols and standards

All Naked Sundays Sunscreens and every subsequent batch, has been Validated through independent, Multi-Lab Testing for Broad Spectrum SPF & UVA Efficacy and shared with the appropriate regulatory bodies and experts for added verification.

Following the review into Australian testing protocols, Naked Sundays has completed re-testing every product in the range with at least two different independent labs accredited and audited according to TGA official standards of acceptable testing laboratories.

The TGA is currently reviewing testing standards in Australia, and we are continuing to work closely with the TGA and Standards Australia as they review their current inconsistencies and make updates SPF testing protocols.

Once new standards are finalised and if there are any changes to the way Australian sunscreens will be tested in the future, we will implement them immediately.

Our focus remains the same: delivering safe, effective, and compliant sun protection for our community.

Shipping & Packaging

Is your packaging recyclable?

It is! Our tubes and bottles can be sent back to us free of charge to be repurposed for future use (DM for details), our mailing boxes are 100% recyclable and our brushes and purses are yours to keep, reuse & re-love! 

What is Shipping Protection?

All customers are able to apply Shipping Protection at checkout which protects your order against loss, damage, theft and more. For approved claims, you'll receive a refund or replacement dependent on the choice you opt for. Please note the Order Protection fee is non refundable.

Does International shipping include of tax & duties?

Taxes and duties are calculated at checkout and shows on the invoice before completing your purchase.

What is your refund policy

We have a 30-day money back guarantee refund policy from the date you receive your skincare. To be eligible for a refund, you must provide proof of purchase and your products must be sent back to us.

If you are not satisfied with your product, please email info@nakedsundays.com.

See our full policy HERE.