Refund policy

Returns & Refunds

Not satisfied with your Naked Sundays purchase? No worries! We offer a 30-day returns money back guarantee from the date you receive your order.

Processing your return/exchange

To start your return/exchange process, head to:
https://nakedsundaysau.loopreturns.com/#/

Please note, proof of purchase is required and items must be returned in unused and original condition for a refund or replacement to be processed.

We offer returns or exchanges within 30 days of purchase.

• We cover return shipping on all eligible domestic returns.

• Original shipping costs are non-refundable.
  

If a refund has been approved, please allow up to 14 business days for the amount to be credited back to your account.

Please note: We do not accept returns or exchanges on international orders, including those shipped to New Zealand.

Damaged or Missing Items

We work hard to ensure your order arrives safely, but if something goes wrong, we’re here to help.

• Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect.

• Email us at info@nakedsundays.com within 7 days of receiving your order and include:

  • Your order number

  • A clear photo of the issue

• Items must be returned in unused and original condition for a refund or replacement to be processed.

 

Please note: During peak periods and sales such as our EOFY Glow Up Sale, please allow extra time for your return to be processed. Feel free to contact our customer service team on info@nakedsundays.com if you have any questions regarding your order.