Refund policy

Returns & Refunds

Not satisfied with your Naked Sundays purchase? No worries! We offer a 30-day returns money back guarantee* from the date you receive your order.

Processing your return/exchange

To start your return/exchange process, head to:
https://nakedsundaysau.loopreturns.com/#/

Please note, proof of purchase is required and items must be returned in unused and original condition for a refund or replacement to be processed.

We offer returns or exchanges within 30 days of purchase.

• We cover return shipping on all eligible domestic returns.

• Original shipping costs are non-refundable.
  

If a refund has been approved, please allow up to 14 business days for the amount to be credited back to your account.

Please note: We do not accept returns or exchanges on international orders, including those shipped to New Zealand.

*Any purchases made over a promotional period (including EOFY and Black Friday) are final and non-refundable. Purchases may be exchanged for gift cards only. 

Damaged or Missing Items

We work hard to ensure your order arrives safely, but if something goes wrong, we’re here to help.

• Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect.

• Email us at info@nakedsundays.com within 7 days of receiving your order and include:

  • Your order number

  • A clear photo of the issue

• Items must be returned in unused and original condition for a refund or replacement to be processed.