Refund policy – Naked Sundays AUS
This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

FREE BEAUTYBARRIER SPF50 WITH EVERY ORDER

CART
Free BeautyBarrier SPF SPEND $10
Free Gold Brush & Mirror SPEND $100

Your cart is empty

Refund policy

Returns & Refunds


Not satisfied with your Naked Sundays purchase? No worries! We offer a 30-day returns money back guarantee* from the date you receive your order.

Processing your return/exchange

To start your return/exchange process, head to:
https://nakedsundaysau.loopreturns.com/#/

Please note, proof of purchase is required and items must be returned in unused and original condition for a refund or replacement to be processed.

We offer returns or exchanges within 30 days of purchase.

  • We cover return shipping on all eligible domestic returns.

  • Original shipping costs are non-refundable.

If a refund has been approved, please allow up to 14 business days for the amount to be credited back to your account.

Please note: We do not accept returns or exchanges on international orders, including those shipped to New Zealand.

*Any purchases made over a promotional period (including EOFY and Black Friday) are final and non-refundable. Purchases may be exchanged for gift cards only. 

Damaged or Missing Items

We work hard to ensure your order arrives safely, but if something goes wrong, we’re here to help.

  • Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect.

  • Email us at info@nakedsundays.com within 7 days of receiving your order and include:

    • Your order number

    • A clear photo of the issue

  • Items must be returned in unused and original condition for a refund or replacement to be processed.

Returns from Authorised Retailers

If you purchase a Naked Sundays product from an authorised retailer, distributor or other approved third-party seller, any returns, refunds or exchanges are subject to that retailer's applicable policies. Please contact the retailer directly if you wish to request a return, refund or exchange.

If you have any questions about a Naked Sundays product or wish to report a product quality or safety concern, please contact our Customer Care team at info@nakedsundays.com and we will be happy to assist.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law.